We offer easy returns within 7 days of receiving your order

) Product does not fit;

(b) both the product and shipping package have been damaged;

(c) Product is defective;

(d) parts of the Product or accessory is missing;

You can exchange/return the product(s), purchased from us provided the product(s) satisfy below mandatory conditions:

 

• The product has not been worn, cleaned or tampered with by you.
• The brand tags, original packaging material, accompanying accessories are intact and not altered, damaged or discarded by you.
• The product is not altered, unless proven vendor defect.
• Return is being initiated against the order under which it was bought and the product matches our records.
• There is no foul odour, perfume, stains, dents, scratches, tears or damage on the product.
• The product(s) if bought as a set should be exchanged as the complete set.
• Products returned should be in unused, undamaged, unwashed and in a saleable condition.
• We are satisfied that the product has not been rendered defective or unusable.
• Return of purchased products are facilitated through our reverse-logistics partners. On receipt of request for return of product on alphaera.in and the same being duly acknowledged by us, our reverse-logistics partners may get in touch with you in order to collect the purchased products from you.
  
  

  Return rules summary

  • Returns accepted for 7 days

  • Free return shipping

  • No restocking fee

  • No final sale items

  
  

We reserve the right to reject the exchange/return request for a product if it does not satisfy the aforementioned conditions.

Customer Support:

Any queries or concerns relating to the return and cancellation may be directed by you to our customer support team who can be contacted at:

Call us at 8979145475